Terms & Conditions

OVERVIEW

This website is operated by PROSPARES. Throughout the site, the terms “we”, “us” and “our” refer to PROSPARES. PROSPARES offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

BUSINESS OPERATION

PROSPARES is a trademark of PROSPARES IND OPC PRIVATE LIMITED, the company under which this business operates. All references to “we,” “us,” and “our” within these terms and conditions pertain to PROSPARES, a division of PROSPARES IND OPC PRIVATE LIMITED. This store specifically represents the PROSPARES brand and Market and distribute other brands without claiming ownership to any material like logo, text or images.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on our Own Server powered by Outbooks. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Product Sales and Refunds

When you purchase a product from ProSpares, you enter into a sales agreement. The following terms apply:

Sales Agreement

Refunds: Refunds are not applicable once a product has been sold. Please verify your order carefully before completing the purchase.

Final Sale: All sales are considered final upon delivery. If you have any concerns about the product, contact our customer service team promptly.

Order Cancellation and Refunds

Order Cancellation: You can cancel your order before it ships. Contact our support team to initiate the cancellation process.

Refund Processing: We process refunds within 2 working days. Depending on your payment method, it may take up to 7 working days for the refund to reflect in your account.

Returns and Compatibility

Return Policy: Once a product is dispatched, returns are not accepted unless there is a defect or error on our part. Please inspect the product upon delivery.

Compatibility: Verify part fitment and compatibility with your vehicle before placing an order. Incorrectly ordered parts may not be eligible for return.

Privacy and Security

Data Collection: We respect your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. Rest assured that your data is handled securely.

Cookies: Our website uses cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

Data Security: While we employ industry-standard security measures, no system is completely immune to risks. Use our services at your own discretion.

Intellectual Property

Content Ownership: All content on our website, including text, images, logos, and product descriptions, is the exclusive property of their respective owners. We do not claim ownership of any content except for the ProSpares brand and associated materials.

ProSpares Brand Ownership: The ProSpares brand and associated materials are the property of PROSPARES IND OPC PRIVATE LIMITED. All rights reserved.

Contact Us

If you have any questions, concerns, or need assistance, our dedicated customer service team is here to help. Reach out via the contact information provided on our website.

Thank you for choosing ProSpares as your trusted spare parts partner!